RestaurantsEmail marketing

Best Email Marketing for Restaurants (2026): Email, SMS and Guest Lists

We compare Square Marketing, Toast Email Marketing, Constant Contact and Brevo for restaurants: POS guest lists, texts, automations and real monthly cost.

A restaurant already collects the most valuable marketing list it will ever have: the guests who paid by card, ordered online, booked a table or joined the Wi-Fi. The problem is that the list usually stays trapped in the POS, the online ordering system and the reservation book, and nobody has time to export it every week. Good email marketing for restaurants fixes that: guest contacts flow in automatically, a few automated messages bring people back (welcome, birthday, “we miss you”), and a text goes out on the slow Tuesday when you need covers tonight.

We compared four tools on those jobs: the marketing tools built into Square and Toast, and two stand-alone platforms that work with any POS. We looked at how each one builds your list, what it can automate, how it handles SMS, and what it costs per location.

Our picks at a glance

4 tools compared
  1. ★ Best if you use Square POS

    Square Marketing

    Unlimited email and 500 texts a month with Square Plus, with lists built from every sale.

    Square Plus: $49/mo per locationVisit
  2. Best if you use Toast POS

    Toast Email Marketing

    Automated campaigns from Toast POS and online ordering guest data.

    Quote onlyVisit
  3. Best stand-alone with support

    Constant Contact

    Live phone and chat help, event tools and an SMS add-on in the US.

    From $12/moVisit
  4. Best free plan

    Brevo

    Free plan with 300 emails a day; email and SMS in one account.

    Free; paid from $9/moVisit

Quick comparison

Email marketing for restaurants (US list prices, checked October 1, 2026)
SoftwarePriceWhere your guest list comes fromText messages (SMS)AutomationsLink
Square MarketingSquare Plus $49/mo or Premium $149/mo per locationSquare POS and online sales, automatically500/mo included on Plus, then 3¢ each; 2,500 on Premium, then 1.5¢Welcome, birthday, lapsed guests, Google review requestsVisit ↗
Toast Email MarketingQuote onlyToast POS and Toast Online Ordering, automaticallyPart of Toast's email and SMS marketing; ask for pricingWelcome, "miss you", VIP thank-yousVisit ↗
Constant ContactLite $12, Standard $35, Premium $80/moImports and 300+ integrations; sign-up formsAdd-on from $10/mo for 500 (Lite, Standard); 500 included on Premium; US only1 template (Lite), 3 (Standard), custom (Premium)Visit ↗
BrevoFree (300 emails/day); Starter from $9/moImports, forms and integrationsSMS credits sold separatelyUnlimited workflows from StandardVisit ↗

How we chose

A restaurant’s email marketing tool needs to:

  • Build the guest list automatically from the POS, online ordering and reservations, with opt-in recorded, so nobody exports spreadsheets.
  • Run automated messages that bring guests back: welcome, birthday, win-back for lapsed guests and review requests.
  • Send texts for same-day offers and last-minute tables, with consent handled properly.
  • Tie offers to the POS, so a coupon or loyalty reward can be redeemed at the counter and you can see what it earned.
  • Take minutes, not hours, with restaurant templates and simple scheduling.
  • Stay affordable per location, since many restaurants pay for marketing location by location.

We checked each vendor’s own pricing and product pages on October 1, 2026. Email and texting rules come from the FTC and the FCC, linked in the sources below. Read more about how we review.

The best email marketing for restaurants

#1
★ Best if you use Square POS

Square Marketing

Best for cafes, counter-service restaurants, bars and food trucks already running on Square POS

Square Plus: $49/mo per locationVisit Square Marketing

What we like

  • Unlimited email campaigns with Square Plus or Premium
  • Square Customer Directory builds your opt-in list from every sale, across channels and locations
  • Automated welcome, birthday, lapsed-customer and Google review request campaigns
  • Coupons with redemption tracking, plus loyalty rewards on Square Plus
  • 30-day free trial of Square Plus and Premium

Watch out for

  • Requires a Square Plus or Premium subscription, priced per location
  • Only works with Square POS
  • Texts beyond the included allowance are billed per message
Square Plus
$49/mo per location
Square Premium
$149/mo per location
Texts included
500/mo (Plus), 2,500/mo (Premium), per account
Extra texts
3¢ (Plus), 1.5¢ (Premium)

If you run Square, its marketing tools are the obvious first choice because the list builds itself. Square Customer Directory, the free CRM inside the POS, creates a customer profile from each sale, syncs across channels and locations, and lets you group guests by purchase habits. Square Marketing then sends one-time or automated email and text campaigns to those groups, and tracks attributed sales and coupon redemptions.

The automations cover what most restaurants need: a welcome message for new customers, a birthday offer, a nudge to customers who have not been back in a while, and an automatic request for a Google review after a sale. Square also lists customized receipts that carry a coupon or event invitation.

Which plan to pick: Square Plus at $49 a month per location. It includes unlimited email campaigns, 500 texts a month, a loyalty program, staff management and lower card processing fees. Premium at $149 per location is worth it only if you also want 24/7 phone support, advanced reporting, 2,500 texts and the lowest processing rates.

Watch out for: you cannot buy the marketing tools on Square’s free plan; Square’s marketing FAQ says email and text marketing need Square Plus or Premium. Also note the plan fee applies to each location you run.

#2
Best if you use Toast POS

Toast Email Marketing

Best for full-service and quick-service restaurants already running on Toast POS and Toast Online Ordering

What we like

  • Guest data from Toast POS and online ordering is collected and saved automatically
  • Automated welcome, "miss you" and VIP campaigns
  • Campaigns to move guests between online and in-store ordering
  • AI writing assistant and restaurant-specific templates
  • Toast Care support 24/7 by phone or web messaging

Watch out for

  • No published price on Toast's product or pricing pages; ask your Toast rep
  • Only works with Toast POS
  • Built for US restaurants
Pricing
Quote from Toast
Part of
Toast Marketing Suite
Channels
Email and SMS campaigns
Data source
Toast POS and Toast Online Ordering

Toast Email Marketing is the Toast equivalent: it uses guest and ordering data from Toast POS and Toast Online Ordering, so there is no exporting and importing of email lists. You build lists for different guest types, such as VIPs, birthdays and retention, and switch on automated campaigns that welcome first-time guests, win back lapsed guests and thank regulars and big spenders.

Toast also suggests campaigns that change ordering behavior, such as encouraging guests who have only ordered online to visit in person, or the reverse. An AI writing assistant drafts the copy for you to review, and performance is reported inside Toast.

Which plan to pick: Toast does not publish a price for Email Marketing on its product page or its pricing page. It is sold as part of the Toast Marketing Suite, so ask your Toast representative for the monthly price per location, what is included for SMS, and whether a bundle saves money.

Watch out for: getting the price in writing before you switch it on, and confirming how text message consent is collected and stored.

#3
Best stand-alone with support

Constant Contact

Best for restaurants on any POS that want hands-on help, events and simple automation

What we like

  • Live phone and chat support on every plan
  • Tools to host events, sell products and take payments
  • SMS for US customers: add-on from $10/mo, or 500 messages included on Premium
  • 300+ integrations, including Shopify, Eventbrite and Zapier
  • Free trial with no card and a 30-day money-back guarantee

Watch out for

  • Does not build your list from the POS on its own; you import or connect it
  • Lite includes 1 user and 1 automation template
  • Sends above your monthly limit cost $0.002 each
Lite
$12/mo, 1 user
Standard
$35/mo, 3 users
Premium
$80/mo, unlimited users, 500 texts
Prepay
Save up to 15% for 12 months

Constant Contact is a good stand-alone choice for restaurants whose POS has no marketing tool or a weak one. Every plan includes a drag-and-drop editor, templates, an AI copy generator, sign-up forms, social posting and, unusually, live phone and chat support. The event tools let you sell tickets to a wine dinner or cooking class and take payment in the same system.

For texts, Lite and Standard customers can add SMS from $10 a month for up to 500 messages, with text-to-join for building your list. Premium includes 500 messages a month. SMS is available to paid US customers only.

Which plan to pick: Standard at $35 a month for most restaurants. It adds 3 users, scheduling, subject line testing, automatic resend to non-openers, 3 automation templates and 10 custom segments. Prices rise with the number of contacts, and prepaying 12 months saves up to 15%.

Watch out for: getting POS contacts in. Check whether your POS, online ordering or reservation system integrates with Constant Contact before you buy, or plan a regular import.

#4
Best free plan

Brevo

Best for single restaurants with a small budget that send a monthly newsletter and occasional offers

Free; paid from $9/moVisit Brevo

What we like

  • Free plan with 300 emails per day
  • Paid plans priced by emails sent, not contacts
  • Unlimited segments and sign-up forms from Starter
  • Unlimited automation workflows from Standard
  • Email and SMS from one account

Watch out for

  • SMS credits are sold separately
  • Removing the Brevo footer is included from Standard
  • No phone support until the Professional plan
Free
300 emails/day
Starter
From $9/mo (5,000 emails)
Standard
From $18/mo
Pricing model
Emails sent

Brevo prices by the number of emails you send rather than the size of your list, which suits a restaurant with a large list of past guests that it emails once or twice a month. The free plan allows 300 emails a day with no time limit, enough to trial a newsletter to a small list.

Starter, from $9 a month for 5,000 emails, adds unlimited segments and branded sign-up forms. Standard, from $18 a month, adds unlimited automated workflows (welcome, birthday, win-back), A/B testing and removes the Brevo footer.

Which plan to pick: Standard if you want automations; Starter if you only send campaigns. Texts are bought as credits, so check Brevo’s SMS rates for your volume.

Watch out for: POS data. Brevo lists custom POS data connectors on its Enterprise plan; on the lower plans, plan on imports or a third-party connector to get guests in.

Rules for restaurant email and texts

The US rules are simple, and every tool above helps you follow them. These points come from the FTC and FCC guides linked in the sources below.

  • Email (CAN-SPAM Act): you do not need opt-in, but every marketing email must not use misleading sender details or subject lines, must include your valid physical postal address, must tell people how to unsubscribe, and you must honor unsubscribes within 10 business days.
  • Texts (TCPA, enforced by the FCC): marketing texts sent with automated tools generally need the guest’s prior express written consent. A number given for an order-ready text or a reservation reminder is not permission to market. Use text-to-join or a clear checkbox, and keep the record.
  • Make opting in worth it: a small reward for joining, such as a free appetizer or dessert, and a birthday offer give guests a reason to sign up.

Which one should you choose?

  • You run Square POS: Square Marketing with Square Plus.
  • You run Toast POS: ask Toast for a quote on Toast Email Marketing first.
  • Your POS has no marketing tool and you want someone to call for help: Constant Contact Standard, with the SMS add-on.
  • You want to start free and send a monthly newsletter: Brevo.

Whichever you choose, switch on the welcome, birthday and win-back automations in your first week. They keep working on every new guest without anyone in the restaurant having to remember them.

More for restaurants: restaurant website builders with sign-up forms, reservations and ordering, restaurant accounting software and restaurant payroll software. For general options, see email marketing for small business.

Frequently asked questions

What is the best email marketing for a restaurant?

Start with the marketing tool built into your POS, because it builds your guest list from every sale automatically. On Square, that is Square Marketing, included with Square Plus at $49 a month per location. On Toast, it is Toast Email Marketing, priced by quote. If your POS has no marketing tool, Constant Contact (from $12 a month) and Brevo (free plan, paid from $9 a month) are the strongest stand-alone options.

Can I send marketing emails to guests whose emails I collected at the POS?

US email law, the CAN-SPAM Act, does not require opt-in, but every marketing email must identify you, include a valid postal address and offer a clear way to unsubscribe that you honor within 10 business days. Asking guests to opt in at checkout, on your Wi-Fi page or when they book is still the better practice: people who asked to hear from you open more and complain less.

Do I need permission to send marketing texts to guests?

Generally yes. The FCC says callers need your prior express written consent before sending marketing texts using automated systems, and nearly every texting tool is automated. A phone number given for an order-ready text or a reservation reminder is not consent to marketing. Use a clear opt-in, such as text-to-join or a checkbox, and keep a record of it.

What emails should a restaurant send?

Four automated emails do most of the work: a welcome offer for new guests, a birthday offer, a win-back offer for guests who have not visited in a set number of weeks, and a review request after a visit. Add a short campaign for each real event: a new menu, a holiday booking window, a special dinner or catering season.

Sources and updates

Prices and plan details in this guide were last checked against the vendors' own pages on . Vendors change prices often, so confirm the final price on the vendor's site before you buy. Spot something out of date? Tell us and we will re-check it. How we work: editorial policy.